Shipping Policy

Shipping and Local Pickup Policy

Last Updated: July 26, 2026

This Shipping and Local Pickup Policy explains how Amazing Stylz processes, ships, and prepares online orders for pickup.

By placing an order through our website, you agree to this policy and our Terms and Conditions.

1. Store Information

Amazing Stylz
137 Greenville Blvd SW
Greenville, NC 27834
Phone: 252-355-6807

2. Order Processing

Orders are typically processed within 2–5 business days, excluding weekends, holidays, and days when the store is closed.

Processing time refers to the time needed to verify payment, confirm inventory, prepare the order, and transfer it to the shipping carrier or pickup area. Processing time does not include carrier transit time.

Processing may take longer during:

Holidays.
Sales and promotional events.
New product releases.
Periods of unusually high order volume.
Severe weather.
Payment or address verification.
Inventory discrepancies.
Other circumstances outside our reasonable control.

Orders containing preorder, backorder, special-order, or separately fulfilled merchandise may require additional processing time.

3. Shipping Destinations

Amazing Stylz ships only to destinations available during checkout.

If the checkout system does not accept a particular address or destination, we may not currently ship to that location.

We reserve the right to restrict shipping to certain addresses, locations, geographic areas, or order types.

4. Shipping Methods and Rates

Available shipping methods and charges will be displayed during checkout.

Shipping costs may depend on:

Destination.
Package size and weight.
Selected shipping method.
Product quantity.
Carrier rates.
Promotional offers.

Shipping charges, taxes, and other applicable fees will be shown before the customer submits payment.

Any free-shipping promotion may be subject to minimum-purchase requirements, geographic restrictions, product exclusions, expiration dates, or other conditions.

5. Estimated Delivery Times

Delivery estimates begin after an order has finished processing and has been transferred to the shipping carrier.

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise. Carrier delays may occur because of weather, holidays, high shipping volume, transportation disruptions, incorrect addresses, or other circumstances outside Amazing Stylz’s control.

Selecting an expedited shipping method does not eliminate order-processing time unless specifically stated.

6. Shipping Confirmation and Tracking

When available, tracking information will be sent to the contact information provided during checkout after the order has shipped.

Tracking information may take time to update after the carrier receives the package.

Customers are responsible for monitoring tracking information and making reasonable arrangements to receive their packages.

7. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Before placing an order, review:

Recipient name.
Street address.
Apartment, suite, or unit number.
City.
State.
ZIP code.
Telephone number.
Email address.

Amazing Stylz is not responsible for delays, failed delivery, or additional charges caused by incorrect, incomplete, or outdated customer information.

Contact us immediately at 252-355-6807 if you notice an address error. We cannot guarantee that an address can be changed after an order enters processing or is transferred to the carrier.

For security reasons, certain address changes may require order cancellation and a new purchase.

8. Returned or Refused Packages

A package may be returned to Amazing Stylz because of:

An incorrect or incomplete address.
An unavailable recipient.
Failure to collect the package.
Refusal of delivery.
Carrier restrictions.
Other customer-related delivery problems.

If a package is returned, the customer may be responsible for additional shipping charges before it is sent again.

Original shipping charges are generally nonrefundable after an order has shipped, except where required by law or when the problem resulted from an error by Amazing Stylz.

Our all-sales-final policy continues to apply to refused, unclaimed, or undeliverable orders, subject to applicable law.

9. Lost or Delayed Packages

Carrier delays do not automatically mean that a package is lost.

If tracking has not updated or a package appears delayed, customers should contact the shipping carrier and Amazing Stylz at 252-355-6807.

We may assist with a carrier inquiry when appropriate, but we cannot guarantee the outcome or timing of a carrier investigation.

Do not file multiple conflicting claims with Amazing Stylz, the carrier, and the payment provider. Doing so may delay the investigation.

10. Packages Marked Delivered

If tracking shows that a package was delivered but you cannot locate it:

Confirm that the shipping address on the order is correct.
Check all entrances, mailboxes, package areas, and secure delivery locations.
Ask household members, neighbors, front-desk staff, or property management.
Allow a short period for carrier tracking systems to update.
Contact the shipping carrier.
Contact Amazing Stylz at 252-355-6807.

Amazing Stylz will review the available order and tracking information. A replacement or refund is not automatically guaranteed when carrier tracking confirms delivery, except where required by law.

11. Damaged Packages or Incorrect Items

Inspect your order promptly after delivery.

If you receive an incorrect item or an item that was materially damaged before delivery, contact Amazing Stylz as soon as possible at 252-355-6807.

You may be required to provide:

Your order number.
Photographs of the merchandise.
Photographs of the packaging and shipping label.
A description of the problem.
Any other information reasonably needed to investigate.

Keep the merchandise, tags, packaging, and shipping materials while the claim is reviewed. Do not wear, wash, alter, or dispose of the item.

After reviewing the claim, Amazing Stylz may provide a replacement, store credit, refund, or another appropriate remedy depending on the circumstances and applicable law.

12. Multiple Shipments

Orders containing multiple products may be shipped in separate packages.

When an order is divided into multiple shipments, customers may receive more than one tracking number and packages may arrive on different dates.

13. Preorders and Backorders

Products identified as preorders or backorders will ship when the merchandise becomes available.

Any estimated release or shipping date for a preorder or backorder is subject to change because of manufacturer, supplier, transportation, or inventory delays.

If a delay requires customer consent or cancellation under applicable law, Amazing Stylz will provide the appropriate notice and options.

14. Shipping Delays and Cancellations

We make reasonable efforts to ship orders within the timeframe stated during checkout or in the order information.

If we cannot ship an order within the promised period—or within the period required by applicable law when no specific shipping time was provided—we may:

Request your consent to a delayed shipment.
Cancel the affected item or order.
Issue a refund for merchandise that will not be shipped.

Our all-sales-final policy does not prevent a legally required refund when Amazing Stylz cancels an order or cannot ship merchandise as required by law.

15. Local Pickup

Customers may select local pickup during checkout when that option is available.

Pickup location:

Amazing Stylz
137 Greenville Blvd SW
Greenville, NC 27834

Local pickup does not mean that an order is immediately ready.

Wait until you receive confirmation that your order is ready before traveling to the store.

16. Pickup Verification

The person collecting an order may be required to provide:

Order confirmation.
Order number.
Valid photo identification.
Payment card used for the order.
Name and telephone number associated with the order.

If another person will collect the order, contact Amazing Stylz in advance at 252-355-6807.

We may refuse to release an order when we cannot reasonably verify that the person is authorized to collect it.

17. Unclaimed Pickup Orders

Customers are responsible for collecting pickup orders within a reasonable period after receiving the ready-for-pickup notification.

If you cannot collect your order promptly, contact Amazing Stylz at 252-355-6807 to discuss arrangements.

Failure to collect an order does not automatically qualify the customer for a refund. The all-sales-final policy continues to apply, except where otherwise required by law.

18. Changes and Cancellations

Contact Amazing Stylz immediately if you need to request an order change or cancellation.

We cannot guarantee that an order can be changed or canceled after payment is submitted, processing begins, a shipping label is created, or the order is transferred to the carrier.

Because all sales are final, customer-requested cancellations are generally not accepted once an order begins processing, except where required by law.

19. Fraud Prevention

Orders may be delayed or canceled when additional verification is required because of suspected fraud, payment concerns, address discrepancies, unusually large quantities, or other security issues.

We may request additional information to verify the purchaser’s identity or authority to use the selected payment method.

20. Policy Changes

Amazing Stylz may update this Shipping and Local Pickup Policy to reflect changes in carriers, shipping methods, processing times, business practices, or legal requirements.

Updates will be posted on this page with a revised “Last Updated” date.

The policy in effect when an order is placed will generally apply to that order unless a change is required by law.

21. Contact Us

For questions about processing, shipping, tracking, delivery, or local pickup, contact:

Amazing Stylz
137 Greenville Blvd SW
Greenville, NC 27834
Phone: 252-355-6807