Refund Policy

Refund and Return Policy

Last Updated: July 26, 2026

This Refund and Return Policy applies to purchases made from Amazing Stylz through our website or physical retail location.

By completing a purchase, you acknowledge and agree to this policy.

1. All Sales Are Final

ALL SALES ARE FINAL.

Except where otherwise required by law, Amazing Stylz does not accept:

Returns.
Refunds.
Exchanges.
Order cancellations.
Size exchanges.
Color exchanges.
Store-credit requests.

Customers are responsible for reviewing all product information before purchasing, including the product, brand, size, color, quantity, price, shipping address, and fulfillment method.

2. Reasons That Do Not Qualify for a Refund

Amazing Stylz does not provide returns, refunds, exchanges, or store credit for reasons including:

Selecting the wrong size.
Fit or comfort concerns.
Selecting the wrong color.
Changing your mind.
Buyer’s remorse.
Finding the merchandise elsewhere at a different price.
Failure to review the product description.
Failure to review sizing information.
Slight color differences caused by screens, lighting, or photography.
Normal variations in product packaging.
Gifts that the recipient does not want.
Sale, clearance, or promotional purchases.
Refused deliveries.
Unclaimed packages.
Failure to collect a local-pickup order.
Incorrect or incomplete shipping information provided by the customer.
Normal wear and tear.
Damage caused by wearing, washing, misuse, alteration, improper care, or failure to follow care instructions.

3. Sizing and Fit

Sizing may vary between brands, manufacturers, products, materials, and styles.

Any sizing information provided on the website is a general guide and does not guarantee a specific fit.

Customers are responsible for verifying their size before purchasing. Purchasing an incorrect size does not qualify an order for a return, refund, exchange, or store credit.

Customers may call 252-355-6807 with sizing questions before placing an order.

4. Incorrect Items

If Amazing Stylz sends you a product that is materially different from the product shown on your order confirmation, contact us as soon as possible at 252-355-6807.

You may be required to provide:

Your name.
Your order number.
A description of the incorrect item.
Photographs of the item.
Photographs of the product tags.
Photographs of the packaging and shipping label.
Any additional information reasonably necessary to review the claim.

Do not wear, wash, alter, remove tags from, or dispose of the item while the claim is being reviewed.

After confirming that the wrong item was sent, Amazing Stylz may provide a replacement, store credit, refund, or another appropriate remedy.

The available remedy may depend on product availability, the circumstances of the order, and applicable law.

5. Damaged or Defective Items

Customers should inspect merchandise promptly after delivery or local pickup.

If an item was materially damaged or defective before it was delivered or collected, contact Amazing Stylz as soon as possible at 252-355-6807.

You may be required to provide:

Your order number.
Photographs or video showing the problem.
Photographs of the packaging.
A description of the damage or defect.
Any additional information needed to investigate the claim.

Merchandise must remain unworn, unwashed, unaltered, and with its original tags attached while the claim is reviewed.

Damage caused by the customer, normal wear, improper washing, misuse, alterations, accidents, or failure to follow care instructions is not considered a product defect.

Amazing Stylz will determine whether the item qualifies for a replacement, store credit, refund, or another legally appropriate remedy.

6. Shipping Damage

If a shipping package arrives visibly damaged:

Photograph the package before opening it.
Photograph the shipping label.
Photograph the merchandise and any damage.
Keep the packaging and merchandise.
Contact Amazing Stylz promptly at 252-355-6807.

We may need the photographs, packaging, or other information to submit a claim to the shipping carrier.

A damaged shipping package does not automatically mean that the merchandise qualifies for a refund. Each claim will be reviewed based on the condition of the merchandise and available evidence.

7. Packages Marked Delivered

When tracking information shows that a package was delivered but the customer cannot locate it, the customer should:

Confirm that the shipping address is correct.
Check all entrances, mailboxes, package areas, and secure delivery locations.
Ask household members, neighbors, front-desk staff, or property management.
Contact the shipping carrier.
Contact Amazing Stylz at 252-355-6807.

A replacement or refund is not automatically guaranteed when carrier tracking confirms delivery, except where required by law.

Amazing Stylz may assist with a carrier inquiry but cannot guarantee the carrier’s decision or investigation timeline.

8. Incorrect Addresses and Returned Packages

Customers are responsible for providing complete and accurate shipping information.

Amazing Stylz is not responsible for delays, failed delivery, or additional expenses caused by an incorrect, incomplete, or outdated address supplied by the customer.

If a package is returned because of an address problem, refused delivery, or failure to collect the package, the customer may be responsible for additional shipping charges before the package is sent again.

Original shipping charges are generally nonrefundable after an order has shipped, except where required by law or when the problem was caused by Amazing Stylz.

9. Local Pickup Orders

Local-pickup orders are subject to the same all-sales-final policy as shipped and in-store purchases.

Customers must wait until they receive confirmation that an order is ready before traveling to the store.

Failure to collect a local-pickup order does not automatically qualify the customer for a refund, cancellation, exchange, or store credit.

If you are unable to collect an order, contact Amazing Stylz at 252-355-6807 to discuss pickup arrangements.

10. Sale and Promotional Items

All discounted, promotional, clearance, limited-release, and sale merchandise is final sale.

Promotional codes and discounts cannot be applied retroactively after a purchase is completed.

A later price reduction does not qualify an earlier purchase for a refund, credit, or price adjustment.

11. Order Cancellations

Orders begin processing after they are submitted. We cannot guarantee that an order can be modified or canceled after payment is completed.

Customer-requested cancellations are generally not accepted because all sales are final.

Contact Amazing Stylz immediately at 252-355-6807 if you notice an order error. If the order has not entered processing, we may attempt to assist, but no modification or cancellation is guaranteed.

12. Orders Canceled by Amazing Stylz

Amazing Stylz may cancel an order because of:

Product unavailability.
Inventory errors.
Pricing errors.
Payment problems.
Suspected fraud.
Shipping restrictions.
Duplicate orders.
Website or technical errors.
Other circumstances that prevent fulfillment.

If Amazing Stylz cancels a paid order, the canceled amount will be refunded to the original payment method.

13. Delayed or Unavailable Merchandise

If Amazing Stylz cannot ship merchandise within the promised timeframe—or within the period required by applicable law—we may request the customer’s consent to a delay or cancel the affected merchandise and issue a refund.

The all-sales-final policy does not eliminate a customer’s right to a refund when Amazing Stylz cancels an order, cannot provide the purchased merchandise, or is otherwise legally required to issue a refund.

14. Approved Refunds

If Amazing Stylz approves a refund, it will generally be issued to the original payment method.

Refund processing times depend on the payment processor, bank, card issuer, weekends, and holidays. After Amazing Stylz submits a refund, additional time may be required before the funds appear in the customer’s account.

Shipping charges are generally nonrefundable after shipment, except where required by law or when the refund results from an error by Amazing Stylz.

We are not responsible for processing delays caused by a bank, card issuer, or payment provider.

15. Replacements

Approved replacements are subject to product availability.

If the same item is unavailable, Amazing Stylz may offer another legally appropriate remedy, which may include store credit, a comparable replacement, or a refund.

An approved replacement does not create a general right to return or exchange other purchases.

16. Claim Review

Submitting a claim does not guarantee approval.

Amazing Stylz may deny a claim when:

The merchandise has been worn.
The merchandise has been washed.
Tags have been removed.
The merchandise has been altered.
The merchandise was damaged after delivery or pickup.
Required photographs or documentation are not provided.
Information provided is false or inconsistent.
The claim concerns sizing, fit, preference, or buyer’s remorse.
The issue is excluded under this policy.
There is evidence of fraud or policy abuse.

Nothing in this section limits any consumer right that cannot legally be waived.

17. Fraudulent Claims and Chargebacks

Customers should contact Amazing Stylz at 252-355-6807 before initiating a chargeback or payment dispute so that we have an opportunity to investigate the issue.

False claims of damage, nonreceipt, unauthorized payment, or incorrect merchandise may be reported to the payment provider or appropriate authorities.

Nothing in this policy prevents a customer from exercising a lawful payment-dispute right.

18. Changes to This Policy

Amazing Stylz may update this Refund and Return Policy to reflect changes in business practices, products, payment systems, or legal requirements.

Updates will be posted on this page with a revised “Last Updated” date.

The policy in effect when a purchase is made will generally apply to that purchase unless a change is required by law.

19. Contact Us

For questions about an order or this Refund and Return Policy, contact:

Amazing Stylz
137 Greenville Blvd SW
Greenville, NC 27834
Phone: 252-355-6807